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Difficult Conversations: How to Discuss what Matters Most

 Rating 4
enlarged image: Difficult Conversations: How to Discuss what Matters Most
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80% Recommended by our customers.
Publisher: Penguin (Non-Classics)
Catalog: Book
Release date: 2000-04-03
Media: Paperback
Number of pages: 250
Ean: 9780140288520
Book Isbn: 014028852X
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Authors:
Douglas Stonesee more Books by Douglas Stone
Bruce Pattonsee more Books by Bruce Patton
Sheila Heensee more Books by Sheila Heen
Roger Fishersee more Books by Roger Fisher

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User Reviews:
 Rating 5   Written on September 17, 2007
   Summary: Difficult converations
this book is well worth the read,
it is easy to get throught, and does not repeat itself.
You want to read the whole book.
nancy carlson


 Rating 5   Written on August 26, 2007
   Summary: great read
This book is used as a textbook at the Harvard MBA. Good tool for those messy conflicts

 Rating 5   Written on August 24, 2007
   Summary: Best Book on Communication
This is the most useful and comprehensive compendium of effective, research validated, communication concepts I have ever seen in one book. Useful for anyone who speaks with other humans, especially significant others, business colleagues and teenagers. If you are a coach, this reading is required. Difficult ideas presented in a way that makes them easy to understand and easy to apply.

 Rating 5   Written on August 4, 2007
   Summary: Quality of Life Must Read
Difficult Conversations, by Stone, Patton, and Heen, is a foundational book in the literature of holding difficult conversations in purposeful ways. I have read it often and use its principles in my teaching and in daily life. Underlying its principles is the simple understanding that we can get better at listening, talking, and acknowledging what is actually going on in our relationships; that we create the reality of our lives by the ways in which we talk about it; and that one conversation at a time, we can choose to work with the energy of conflict instead of avoiding it. There are many good books on this topic. I suggest reading them all, starting here.

Judy Ringer is the author of Unlikely Teachers: Finding the Hidden Gifts in Daily Conflict


 Rating 5   Written on June 29, 2007
   Summary: Simple and to the point!
I have attempted to read this book 4 times over the past 5 years and have always failed. I have finally completed this book 2 days ago and found out that I have missed so much by completing it so late.
I have rated this book junk and advised others away from it but after completing it I found out that I was wrong. Maybe you could term this "difficult conversation" as well.

The author has concisely broken down the complex process into 3 distinct and digestible processes namely:
1. How to come to realise what actually happened,
2. Understand your own identity and its contribution to the problem at hand,
3. That all feelings, all parties should be expressed to have a meaningful and comprehensive conversation.

It is surprising that something so simple and existed for century should be misunderstood and until this book no one has clearly identified the process except for the symbols and symptoms.

Remember the saying, a battle is won only when you understand the enemy and plan strategically towards achieving it. If you believe this saga, then I advise you to read this book. Be determined to complete it so that you derive the most out of it and be unlike me to take 5 years to come to term and completed it.

Be flexible, difficult conversation is not restricted to verbal conversation, to me broaden it to non-verbal and even your own thinking and actions. Learn to actively use the skills learn here to all your daily routine and wish all success!

Comparison map
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Lowest used price$6.24$1.00$6.06$2.58$5.00$4.98
Lowest new price$7.48$7.24$6.98$8.75$8.78$4.45
Collectible price$15.00-$16.95$21.88$30.00$30.00
CatalogBookBookBookBookBookBook
Release date2000-04-031991-12-012002-06-181993-01-012004-08-262005-10-06
MediaPaperbackPaperbackPaperbackPaperbackPaperbackHardcover
Format-Bargain Price---Bargain Price
Number of pages250224256208284256
Ean9780140288520-978007140194497805533713149780071446525-
Book Isbn014028852X-007140194605533713120071446524-
Upc--639785375159-639785390756-
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