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Norton Ghost 9.0 - Disk Imaging Solution [Old Version]

 Rating 2
enlarged image: Norton Ghost 9.0 - Disk Imaging Solution [Old Version]
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40% Recommended by our customers.
Publisher: Symantec
Catalog: Software
Release date: 2004-08-19
Media: CD-ROM
Format: CD-ROM
Model: 10281772
Ean: 0037648245968
Upc: 037648245968
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Key features:
  • Advanced backup and recovery for the PC
  • Create backup images without restarting Windows
  • Incremental backups save time and disk space
  • Schedule backups to run automatically
  • Includes Norton Ghost 2003 for extended backups
Compatible with:
Win OS compatible Windows 2000, Windows XP
Professional Review:
Provides advanced backup and recovery for your PC. Protect your data by making a backup of the contents of your hard drive - without restarting Windows. Incremental backups save you time and disk space.

User Reviews:
 Rating 2   Written on November 10, 2005
   Summary: great-- *IF* it works for you
The problem with Norton Ghost is that it seems to have problems with some computers and settings, and if it does, it is impossible to get it to work, or to get any meaningful help from the folks at Norton.

My wife and I own different Toshiba laptops. For hers, Ghost works perfectly. For mine, installing Ghost causes my computer to blue-screen every time you turn it off, and it never successfully made a backup.

As a PC technical support guy, that's what I see in the world. When it works, it's golden. When it doesn't, no power on earth will budge it.

Buy it, and if it doesn't immediately work for you, uninstall it and move on to some other product.


 Rating 3   Written on October 13, 2005
   Summary: Ghost remains ghost when you try to recover bootable image
Good: To make full/incrimental image with password protection.
Bad: Tried many different methods to restore the image as a bootable drive and never get it to work. Gave up after struggling 3 weekends.
Bottomline: If you are looking for a file backup/restore with password protection it is a good application but you may be disappointed if you want to restore complete image as bootable drive.


 Rating 1   Written on October 8, 2005
   Summary: Unable to perform any useful task, terrible support
I used Ghost once a few months ago to make a boot disk. Worked ok. My hard drive failed recently, so I tried to use Ghost again. After about six hours of failed attempts (it would copy the disk, but the disk wouldn't boot), I downloaded the free demo of Acronis Trueimage. First time I used it, I got a bootable disk. Acronis has user interface issues, but it did its key job well.

The user support for Ghost (an automated FAQ) has failed to answer every question I asked it. It yields "Sorry, the page you have requested is not available.", then shunts me to a strange interface that doesn't work either. Also, when I try to back up, I am allowed to specify any of the disks I have as sources, but only my boot drive appears as a target. Since it is the boot drive that I want to back up, this prevents Ghost from working for me at all!

To understand this review better, let me state my tech bona fides. I in no way claim to be a computer expert, but I do have degrees in chemical (PhD) and electrial (MS) engineering, used to manage a DEC VAXCluster, and write computer models for a living.

This software and support are so bad it makes me doubt that Symantec still employs software engineers. I will definitely check out Trend Micro's PC-Cillin antivirus next time my Norton subscription lapses.


 Rating 1   Written on September 28, 2005
   Summary: It just doesn't work
After purchasing and installing Ghost, I was able to make the first backup, but subsequent backups won't work after installing the latest upgrade to XP. You will find hundreds of complaints about the same inability of this software to work with the latest version of XP. Symantecs seems to not care about this 'minor' problem as long as they can keep selling it. You'll get an exception error when you try to backup or restore so it is essentially useless. Symantec stinks.....

 Rating 2   Written on September 11, 2005
   Summary: If you truely value your data, consider another more dependable product.
I have been performing system backups with Ghost 9.0 for over a year now, with no problems. Recently, my system disk crashed twice in a matter of a month. The first time I spent four days getting everything to work again using Ghost restore. Barely got it. The second time I was not so fortunate. I am seeking another means of data backup. This version is half of what the previous versions were.
PROS:
Nice, easy interface. Backup data without rebooting or shutting down.
CONS:
Resource intensive! The snapshot feature that allows you to backup while you "work" is a resource hog, whether you are doing backups or not. It has proven unreliable for me, overall, mainly due to poor restoration features. Backs up great! But if you want to restore... uh, sorry!
And of course, Norton's support is sub-par. Hope you can surf support websites well and speak Indian.

Don't buy it. Give your money to another company that put some real thought into their product, and supports it. Or use an earlier version.

Comparison map
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Our price-$62.99-
List price$69.99$69.99$69.99
Lowest used price$32.96$17.89$10.29
Lowest new price-$17.89$49.00
CatalogSoftwareSoftwareSoftware
Release date2004-08-192004-05-262005-10-06
MediaCD-ROMCD-ROMCD-ROM
FormatCD-ROMCD-ROMCD
Model102817721025671710449530
Ean003764824596800376482423490037648263320
Upc037648245968037648242349037648263320
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